You will receive an email notification when your order has been shipped. Orders placed before 1400hrs (AEST) will be processed the same day. Processing time for an order will take between 1-3 days. Shipping is CLOSED on Friday-Sunday.
Orders are processed and shipped through our warehouse in Sydney, Australia.
Sunglasses can be returned for a full refund within 30 days of the delivery date if it meets Gatorz Quality Control standard. To request a return, kindly use our RETURNS CENTER to process your returns.
Please keep the following guidelines in mind: (1) All items will undergo quality checks and must be returned in new, unused condition. ALL product packaging materials must be returned with your item(s). (2) We do not cover postage expense on return items unless under special circumstances.
We do not process exchanges. If you wish to return an item so that you can receive an alternative one, please follow the above steps and place a new order on www.gatorzaustralia.com
If you have any further questions on this, please contact our customer service team at firstname.lastname@example.org.